Tengri - Astana

Mailina Street 1A, Astana, Kazakhstan, 010000show map
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Highlights
8
FabulousBased on  18 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Kazakhstan

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Overview

The deluxe 3-star Tengri Hotel offers cozy guestrooms. Tengri Hotel was opened in 2007.

A convenient location of Tengri Hotel provides an easy access to The Baiterek Tower within a 30-minute walk. The venue is set within 5 km from Astana city center.

Nearby points of interest include a palace, a mosque and monuments.

Astana airport lies 15 km away from Tengri Hotel and it takes about 20 minutes by car to get there.

Rooms

There are 128 guestrooms featuring spacious suite, standard junior suite and standard suite equipped with free wireless internet, central heating, a laptop-size safe, a mini-refrigerator and a seating area. Some rooms at Tengri Hotel have a view over the city. The rooms feature an electric kettle, a dishwasher and coffee/tea makers as well as en suite bathrooms with a shower, a hairdryer and free toiletries.

Eat & Drink

Breakfast is served in the bar each morning. The 24-hour restaurant serves dishes of Irish cuisine.

Services

The hotel offers a free car park, a designated area for smoking and an elevator along with a video projector, a business center and a meeting room for both business and leisure guests.

Relax

Guests with children can use cribs and high chairs available on site. On-site fitness facilities include a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   11.  Number of rooms:   128.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Pub

Cafe

Breakfast room

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Spa and relaxation

Jacuzzi

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Surfing
  • Diving
  • Canoeing
  • Sailing
  • Pedal boating
  • Tobogganing
  • Basketball
  • Golf course
  • Table tennis
  • Squash
  • Archery
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome pack

Dining

  • Full board
  • Breakfast room
  • Restaurant buffet
  • Pub
  • Cafe
  • Bar/ Lounge area
  • Gluten-free meals
  • Brunch
  • Lunch
  • Dinner
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • High chairs

Spa & Leisure

  • Casino
  • Bungalows
  • Spa & wellness centre
  • Jacuzzi
  • Library

Room view

  • City view

Room features

  • Air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Washing machine
  • Towels
  • Bathrobe
  • Slippers
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Kitchen
  • Mini-fridge
  • Electric kettle
  • Microwave
  • Cookware/ Kitchen utensils

Media

  • Hi-Fi
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotExisting beddingFREEAll children3 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Astana (TSE)8.1 mi
Zhezhazgan (DZN)290.4 mi
Train
Astana Train Station4.4 mi
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Reviews
7.6
FabulousBased on  18  reviews

Rating by category:

8.8
Rooms
7.7
Service
9.5
Location
  • 5.8
    Guest rating

    All together the Tengri Hotel is one of this places where you arrive, you have a beer in the bar, you go to sleep, you have breakfast in the morning and nothing stands out. Everything is there and nothing is missing, but it is a place without soul. So the first thing that pops up in my mind is average. There are some nice and helpful people and some really unfriendly, the beer tastes good, the coffee is a disaster, the towels are fresh, the shower is clean but shabby. For a business trip ok, but for holidays I would never go there.

  • 8.2
    Fabulous

    warm room; restaurant next door; gym

  • 5.4
    Guest rating

    Location and the service

    Some rooms are not well heated despite the very severe and cold winter!!! The wireless internet and TV channels were disrupted frequently and for long periods of time.

  • 6.2
    Good

    Bell boy was helpful in assisting with baggage

    Buffet breakfast was not provided.

  • 9.6
    Exceptional

    Staff are very friendly, the internet works well, the room is spacious, room service menu is better than average and not expensive.

    Unable to alter the room temperature - for me it was a little too warm.

  • 4.2
    Guest rating

    The room was not heated satisfactorily and adjustments could not be made to the temperature. The bed had insufficient top covering. No blanket was available in the room. We received no response to our complaint. In sum, we have noted the decline in standards since our previous visit in October, 2012. The hotel lacks a service mentality.

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Highlights
8
FabulousBased on  18 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Kazakhstan

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotExisting beddingFREEAll children3 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Astana (TSE)8.1 mi
Zhezhazgan (DZN)290.4 mi
Train
Astana Train Station4.4 mi
+ More- Less
Check rooms and rates
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Check-in
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Rooms and Guests
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