Tengri Hotel - Astana

Mailina Street 1A, Astana, Kazakhstan, 010000show map
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Rooms and Guests
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Kazakhstan

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Overview

Located within 25 minutes’ walk of Hazret Sultan Mosque, the unique Tengri features a casino, a library and a golf course. The hotel is housed in an 11-story building with views over the city. Tengri comprises of 128 rooms.

Khan Shatyr is less than 4.4 km away. The city center lies within 5 km from the venue.

The hotel is situated near a mosque, a palace and monuments.

Astana airport is located 20 minutes' drive away from Tengri.

Rooms

All rooms are fitted with climate control, cable television and pay TV. A dishwasher, coffee/tea making facilities and an ice machine are also featured in these rooms.

Eat & Drink

Start your morning with a buffet breakfast, served in the restaurant. The chefs create special meals at the stylish 24-hour restaurant. The venue has a bar with free Wi-Fi and a terrace. Guests will enjoy a variety of European dishes in the area.

Services

The hotel offers a free carpark, storage for belongings and an elevator as well as a video projector, a business centre and meeting rooms for guests' comfort.

Relax

A wellness centre and a Jacuzzi are suitable for keeping your body care. Guests can enjoy canoeing, sailing and boating in the surroundings.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   11.  Number of rooms:   128.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Pub

Cafe

Breakfast room

Shuttle

Paid airport shuttle

Fitness/ Gym

Exercise gym

Spa and relaxation

Jacuzzi

Spa & wellness centre

Sports & Fitness

  • Exercise gym
  • Surfing
  • Diving
  • Canoeing
  • Sailing
  • Pedal boating
  • Tobogganing
  • Basketball
  • Golf course
  • Table tennis
  • Squash
  • Archery
  • Aerobics

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Welcome pack

Dining

  • Full board
  • Breakfast room
  • Restaurant buffet
  • Pub
  • Cafe
  • Bar/ Lounge area
  • Gluten-free meals
  • Brunch
  • Lunch
  • Dinner
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Casino
  • Leisure/ TV room
  • Bungalows
  • Spa & wellness centre
  • Jacuzzi
  • Library

Room features

  • Air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Washing machine
  • Towels
  • Bathrobe
  • Slippers
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Kitchen
  • Mini-fridge
  • Electric kettle
  • Microwave

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotExisting beddingFREEAll children3 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Astana (TSE)8.1 mi
Zhezhazgan (DZN)290.4 mi
Train
Astana Train Station4.4 mi
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Reviews
7.6
FabulousBased on  16  reviews

Rating by category:

8.8
Rooms
7.7
Service
9.5
Location
  • 5.8
    Guest rating

    All together the Tengri Hotel is one of this places where you arrive, you have a beer in the bar, you go to sleep, you have breakfast in the morning and nothing stands out. Everything is there and nothing is missing, but it is a place without soul. So the first thing that pops up in my mind is average. There are some nice and helpful people and some really unfriendly, the beer tastes good, the coffee is a disaster, the towels are fresh, the shower is clean but shabby. For a business trip ok, but for holidays I would never go there.

  • 8.2
    Fabulous

    warm room; restaurant next door; gym

  • 5.4
    Guest rating

    Location and the service

    Some rooms are not well heated despite the very severe and cold winter!!! The wireless internet and TV channels were disrupted frequently and for long periods of time.

  • 6.2
    Good

    Bell boy was helpful in assisting with baggage

    Buffet breakfast was not provided.

  • 9.6
    Exceptional

    Staff are very friendly, the internet works well, the room is spacious, room service menu is better than average and not expensive.

    Unable to alter the room temperature - for me it was a little too warm.

  • 4.2
    Guest rating

    The room was not heated satisfactorily and adjustments could not be made to the temperature. The bed had insufficient top covering. No blanket was available in the room. We received no response to our complaint. In sum, we have noted the decline in standards since our previous visit in October, 2012. The hotel lacks a service mentality.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Kazakhstan

Use Badge
Good to know
Check-infrom 12:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotExisting beddingFREEAll children3 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Astana (TSE)8.1 mi
Zhezhazgan (DZN)290.4 mi
Train
Astana Train Station4.4 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
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